Just Appeals

made faster.
Care made possible.

Drive performance across your revenue cycle

The Platform

Our Suite of Products

End-to-end prior authorization and revenue cycle intelligence - from submission to appeal to peer-to-peer review to payment denial overturn.

Responder platform dashboard

Responder™

“The appeal letters physicians would write themselves, delivered in minutes.”

Our flagship appeals platform generates first-level, second-level, and Independent Review Organization (IRO) appeals within minutes, even when source materials include incomplete consult notes, non-optimized documentation, or otherwise “non-prompted” clinical records. ‘Medical necessity’ language is not needed in clinical notes for this product to work effortlessly and effectively.

The Responder™ is engineered to reason through how clinical demographics, prior history, toxicity risk for the unique procedure, and individualized disease characteristics translate into a patient-specific medical necessity rationale for the prescribed therapy.

The platform relies on curated, hand-selected, and quarterly updated clinical and policy databases, substantially ensuring highly accurate, guideline-aligned, and deeply personalized output. The resulting appeal letters have been rigorously developed and tested over the past twelve months and consistently exceed the quality and specificity typically achievable through manual drafting alone by physicians, clinical staff, or administrative staff.

We place a strong emphasis on quality and provide white-glove support during the initial months of implementation with client teams.

Operationally, this product has demonstrated an 80–90% reduction in appeals drafting and review burden, with an associated 30%+ improvement over your baseline approval success rate, a 10%+ increase in patient census per month, and a 5-10%+ increase in commercial payor mix above your baseline. All of this, alongside a commandingly high 9/10 physician satisfaction rating. Financially, we project a 7-8 figure return within 12-18 months and based on our experience, our product strategy and tools approach a 200%+ ROI.

This platform was designed to enhance existing teams — not replace them — thereby strengthening team culture, reducing burnout, and improving interdisciplinary harmony.

Currently available for proton workflows, with expansion to photon workflows within the next three months.

One-Click Generation
Appeals ready in minutes, not days
Curated Databases
Quarterly-updated, guideline-aligned
Enhances Teams
Strengthens culture, reduces burnout
White-Glove Support
Dedicated implementation assistance

Submission Co-Pilot™

“An ounce of prevention avoids a pound of appeal — prevent denials before they ever happen.”

This product was developed around a core principle: preventing denials at the point of submission is significantly more efficient than addressing them after the fact.

Submission Co-Pilot™ is designed for use by billing specialists and front-end authorization teams at the initial submission stage. The system matches the patient’s insurance-specific policy criteria with the patient’s clinical documentation and medical necessity profile, generating both:

Internal Review Document

A billing-specialist–facing review showing policy alignment status

EMR-Injectable Rationale

A drop-in note ensuring payers see rationale from the outset

These documents clearly indicate whether the case fully satisfies policy criteria or materially meets criteria, allowing staff to proactively clarify missing elements before submission.

This materially reduces preventable errors, improves initial approval rates, minimizes delays, and supports downstream denial prevention. It also ensures that reviewers on the payer side clearly understand that proton therapy is covered under the member’s specific plan and that the supporting rationale is evident from the outset.

Built for both Medicare Advantage and commercial insurance plans.

Prevents Errors
Catch gaps before payer review
Higher Approvals
Get it right the first time
All Plan Types
Medicare Advantage & commercial
No Delays
Prevent denials before they happen

P2P Co-Pilot™

“Bringing ‘open sesame’ to peer-to-peer calls — The magic words your physicians need to unlock P2P approvals.”

Designed to support physicians and administrative teams in preparing for peer-to-peer (P2P) reviews, which are often scheduled unpredictably and under significant time pressure.

We recognize that physicians are frequently forced into these conversations with limited preparation time and without immediate access to the specific policy language or the precise clinical framing most likely to result in approval.

P2P Co-Pilot™ addresses this directly. By matching the patient-specific policy criteria to the loaded consult note and generating a concise case-specific “cheat sheet,” the platform equips the treating physician with the relevant policy language, guideline support, key trial data, the most persuasive medical necessity rationale, and the specific case elements most likely to be dispositive during the discussion.

Equally important, the platform helps physicians identify the “critical phrasing” and policy-linked rationale that medical directors often need in order to approve the case. Support staff can easily generate these documents and email them to physicians so they can view the rationale on their phones before P2Ps — effectively putting the rationale in their pockets, which eliminates the look-up hassle and review burden many providers face, giving you happier doctors.

The result is reduced preparation burden, fewer frustrating and inefficient P2P interactions, and improved approval outcomes.

01
Policy Language
Exact criteria the director needs
02
Guideline & Trial Data
Evidence-backed rationale
03
Necessity Rationale
Most persuasive argument
04
Critical Phrasing
Language that unlocks approvals

Connected Products

Intelligence across the revenue cycle

Purpose-built platforms that connect payer policy intelligence with the workflows that move care from access to reimbursement.

Prisym™ logo
Connected product

AI-optimized payer policy intelligence

Prisym™

A comprehensive medical-policy database built for intelligent search, automation, and API integration, delivering real-time policy updates and payer data for confident market-access decisions.

  • AI-ready policy dataStructured for retrieval, reasoning, and agent workflows.
  • Real-time intelligenceCurrent payer criteria with clear policy and version visibility.
  • API-first integrationBring comprehensive policy data into the tools your teams use.
Gravity™ logo
Connected product

End-to-end revenue cycle management

Gravity™

A unified operating layer for the revenue cycle, connecting Prisym™, Responder™, Submission Co-Pilot™, and P2P Co-Pilot™ through modular workflows and EMR integration.

  • Connected operationsOne view across policy, submission, appeal, and peer-to-peer work.
  • Modular workflowsConfigure the pathways each service line and team needs.
  • EMR integrationKeep clinical and revenue-cycle work connected in context.

Pricing

Pricing & Access

Enterprise-grade solution designed for cancer centers and healthcare providers

Enterprise Subscription

Affordable subscription service designed specifically for medical centers and healthcare providers. Built on decades of enterprise medical specialty experience with rapid ROI. Our team is ready to work within your budget and needs to deliver the patient access and revenue cycle optimization you not only need, but deserve.

Comprehensive support included: 24-hour response time, implementation assistance, ongoing optimization, and dedicated account management.

  • Unlimited appeal letter generation
  • Expert clinical review and optimization
  • Priority implementation and training

Get Started

Contact us to discuss pricing tailored to your center's volume and needs.

contact@justappeals.org

Trusted by leading cancer centers nationwide

Our Purpose

Our Mission

Our mission is to help physicians, clinical teams, and healthcare administrators thrive in an increasingly complex and financially strained healthcare environment.

Our leadership team brings decades of experience working with systems operating on narrow margins and understands the practical realities and pressures they face. We recognize that revenue cycle performance, prior authorization, and downstream denial prevention are central to sustaining patient access to care. We develop practical, high-impact tools that produce measurable results within days of implementation and function as true operational solutions rather than superficial overlays.

Our goal is to deliver the most valuable product suite on the market, one that strengthens revenue outcomes while supporting the delivery of care. Our guiding principle is straightforward and constant: the patient comes first. When healthcare systems are financially and culturally healthy, so are the patients they serve.

30+
Years Experience
HIPAA
Compliant Program
Instant
Response Time

Who We Are

About Us

We are not a software vendor offering a standalone tool. Just Appeals is led by a dedicated team of more than ten executives who actively guide our staff and work alongside our clients. We combine intelligent software with personalized, hands-on human support to ensure that our products perform as intended from day one. Unlike many vendors that rely solely on automated or agent-driven processes, our clients have direct in-person, phone, and email access to experienced professionals who remain engaged throughout implementation and ongoing use.

Our team draws on experience from leading institutions, including MD Anderson Cancer Center, Memorial Sloan Kettering Cancer Center, Yale New Haven Hospital, AdventHealth, and numerous university health systems and private health firms. This background informs a practical understanding of how care is delivered, how revenue cycles function under pressure, and where opportunities exist to accelerate performance, instantly.

We bring strong legal fluency to each engagement to support compliance, data governance, and integration with existing systems. We recognize that healthcare markets are highly localized and that no two organizations operate under identical conditions. Our approach reflects that reality. We tailor our products and workflows to the specific operational, regulatory, and financial environment of each client.

Our objective is to make prior authorization, revenue cycle management, and payment processes more predictable and less burdensome. We aim to return time to physicians by reducing administrative demands while strengthening the financial stability of the organizations they serve. Our products are designed to support and enhance existing teams, not replace them.

We are ready to serve you, and through you, the patients who depend on access to your care.

Diverse expertise from seasoned clinicians, revenue cycle leaders, and healthcare executives

30+ years of combined healthcare, legal, and insurance expertise

National thought leaders contributing invaluable insights for success

The Process

How it Works

Designed for Healthcare Settings

Our products and staff reduce the administrative burden on physicians and clinical teams by streamlining prior authorization, strengthening documentation at submission, guiding peer-to-peer and appeal strategy, and helping prevent downstream denials. This allows your care teams to proceed without avoidable delays, making revenue capture a non-concern.

Relieve doctors and clinical teams from prior authorization burden

Equip billing and administrative staff with advanced intelligence tools

Ensure patients gain timely access to essential care

Testimonials

What Our Users Say

Healthcare professionals trust Responder™ to streamline their prior authorization workflow

“The documents JustAppeals makes in minutes would have taken me 2-3 days, or even weeks, to create”

Prior Authorization Appeal Expert

“The level of quality, patient-focus, individualization, and detail is incredible”

Prior Authorization Appeal Expert

Trusted by healthcare professionals nationwide

HIPAA Aligned
24/7 Support
Expert Driven

Contact

Ready to Transform Your Workflow?

Transform one of the most frustrating barriers in modern healthcare into a seamless, reliable process. Get started today.

Prefer email? contact@justappeals.org